Lufthansa Vaega ua faʻalauiloaina se auala le fesoʻotaʻi mo pasese e lipotia ai le tuai o ato mai a latou masini feaveaʻi, aloese mai laina umi i le pisi tautua tautua ato poʻo ofisa. O suʻesuʻega muamua a le WorldTracer® Self Service na faʻaalia ai o le tautua ua maeʻa faʻamaonia e lauiloa i tagata femalagaaʻi, ma le lua vaetolu o loʻo filifili e faʻaaoga lenei tautua nai lo le asia o se ato tupe.

E le gata i le fono fou Covid-19 manaʻoga tau tumama, WorldTracer Self Service faʻasaoina vaalele i le averesi $ 10 mo uma mishandled ato lipotia e ala i le aveʻesea o le manaʻoga mo faʻaopopo atinaʻe e faʻatautaia le lipotia o ato tuai. O fuainumera lata mai mai le 2020 SITA Baggage Lipoti o loʻo faʻaalia ai, e ui lava o le aofaʻi o ato sa le talafeagai i le salafa o le pisinisi na paʻu i lalo le 45.8% mai le 46.9 miliona i le 2007 i le 25.4 miliona i le 2019, ae o le tau i le pisinisi sa i ai pea $ 2.5 piliona i le tausaga talu ai.

Stefan Kapactis, Faʻatonu Digital Ground Services i le Lufthansa Group, fai mai: "O le mea e lelei ai, o taga faʻatuai e seasea lava. Ae a faʻapea e tupu lenei mea, matou te mananaʻo e tuʻu se lagona faʻalelei ma faigofie le toe faʻaleleia - aunoa ma le faʻatali i le fusipau, faʻailo i le fata Leiloa & Maua pe valaʻau le laina laina laina e suʻe le ato. Matou te mitamita i le iai o lenei vaifofo fou, e mafai ai ona matou tuuina atu lenei poto masani ia matou pasese. ”

I le maeʻa ai o le tulaga manuia i le malaevaʻalele i Munich, ua maeʻa loa ona auina atu le tautua a Lufthansa i le Frankfurt aM Airport ma o le a faataamilo i le lalolagi atoa i nai masina o lumanai. E le o toe mamao ona avanoa lea o le tautua mo tagata malaga uma a le SWISS ma le Austrian Airlines.

Sergio Colella, SITA Peresetene mo Europa, fai mai: "WorldTracer Self-Service o se sili faʻataʻitaʻiga o le auala tatou i SITA ua fetuutuunai a matou faila e faʻafetaui ai soifua maloloina manaʻomia i le vaitaimi o le COVID vaitaimi ao faia gaioiga i le malae vaʻalele sili atu tau-aoga. O le mea moni o pasese ua vave talia le tautua o lona uiga ua faʻateleina foʻi le pasese poto masani ma ua tuʻuina atu le taua ia Lufthansa. "

I le faʻaaogaina o le WorldTracer Self Service, e mafai ai e le pasese ona faila se lipoti o taga leiloa i ni nai minute i le tuʻuina mai o le latou vaʻalele, ato ma faʻamatalaga o pasese i auala faigofie e fa. E mafai e pasese ona siaki a latou ato i laʻasaga uma mai le taimi na toe maua ai le ato pe a tuʻuina atu i se avefeʻau ma tuʻuina atu i o latou faitotoʻa.

OA MEA E AVEA MAI LENEI TUSI:

Passengers can track their bags at every step from when the bag is recovered to when it is handed over to a courier and delivered to their door.
SITA's initial trials of WorldTracer® Self Service showed that the service has already proved to be popular with travelers, with two-thirds opting to use this service instead of visiting a baggage counter.
In addition to meeting new COVID-19 hygiene requirements, WorldTracer Self Service saves airlines on average $10 for every mishandled bag reported by eliminating the need for additional infrastructure to manage the reporting of delayed bags.