'Mystery Shoppers' e faʻataʻitaʻi ai tulaga faʻatosina o turisi

I le taumafai e su'esu'e po'o le a le tulaga lelei o le auaunaga a tagata fa'atau oloa o lo'o ofoina mai e le pisinisi turisi, o le a tu'uina atu e le Minisita o Tagata Tafafao Maimoa Ed Bartlett ni va'aiga i nisi o mataaga i le isi ono vaiaso.

I le taumafai e su'esu'e po'o le a le tulaga lelei o le auaunaga a tagata fa'atau oloa o lo'o ofoina mai e le pisinisi turisi, o le a tu'uina atu e le Minisita o Tagata Tafafao Maimoa Ed Bartlett ni va'aiga i nisi o mataaga i le isi ono vaiaso.

“O nisi o outou o le a faia se ituaiga galuega faapitoa, o se ituaiga o galuega faalilolilo mo aʻu, matou te taʻua outou o 'mea lilo,' ma o nisi o outou o le a faafoliga o ni tagata faatau ma e oo lava i turisi, ma o le a outou faia. alu i totonu o eria ma toe foʻi mai ma taʻu mai ia te aʻu le auala latou te faia ai oe pe a e alu o se tagata faʻatau.

E taua tele lenei mea aua o le mea e taʻu mai ia te aʻu o le mea moni lava o loʻo tupu i totonu o le alamanuia, "o lana tala lea i luga o le 200 interns o le a auai i le Spruce Up Jamaica Summer Intern Programme.

O le aso Tofi na te’a nei na tatala aloaia ai le polokalame pe a amata le aoga fou ia Setema, ma o le a vaaia ai le 1,200 o a’oa’oga e auai mo le ono vaiaso i le tolu vaiaso o suiga.

“A e alu i faleoloa ma maketi taulima e mafai foʻi ona e toe foʻi mai ma taʻu mai ia te aʻu le faiga moni o tagata faatau. E te le iloa po o ai o outou, aua o le a matou filifilia oe mai le lanumoana, tuʻuina atu ia te oe ni nai aso toleniga ma auina atu oe e fai le galuega aua o oe o tagata faʻatau mea lilo ma "mea lilo e iloa vave e tagata uma. - vave a leai o le a leai se mea lilo, e mafai ona faʻamaonia le mea lilo," o lana tala malie.

Faaalia e le minisita, o le fuafuaga na fuafuaina ma le manatu e "solia lea tulaga faʻasolopito o le mafaufau lea e vaʻaia ai tagata tafafao maimoa e na o se pisinisi faʻapipiʻi mo naʻo se vaega o tagata".

“O le a matou mautinoa o le a avea turisi ma pisinisi a tagata, tautuaina e tagata, faia e tagata ma pulea e tagata o Jamaica, e taua tele ia i matou. E le mafai ona tatou ausia lena mea sei vagana o tagata talavou o se vaega o le faagasologa. O lea la o le polokalame lenei e fesoasoani e faʻataunuʻu ai se vaega o lena faʻatonuga o le avea o oe ma paaga moni i lenei pisinisi, ”o lana tala lea.

OA MEA E AVEA MAI LENEI TUSI:

  • You don’t know which of you, because we are going to just pick you out of the blue, give you a couple days training and send you out to do the work because you are mystery shoppers and “mystery cyaan be known by everybody quick-quick or else di mystery will be gone, dem wi demystify di mystery,”.
  • And some of you will pretend to be buyers and even tourists too, and you’ll go into the areas and come back and tell me how they treat you when you go as a customer.
  • “We are going to ensure that tourism becomes the people’s industry, served by the people, created by the people and being managed by the people of Jamaica, very important to us.

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Linda Hohnholz

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