SAN FRANCISCO, CA - Mo le tausaga saʻo lona lua, na taʻua ai le Virgin America o le kamupani vaalele pito i luga i le Airline Quality Rating (AQR), o se suʻesuʻega faaletausaga o le faʻatinoga o vaalele na faia e le Wichita State University ma le Embry-Riddle Aeronautical University. E faavae i luga o faʻamatalaga faʻasalalau faʻasalalau e tatau ona tuʻuina atu e avefeʻau uma i le US Department of Transportation, o le AQR o loʻo tuʻuina atu se faʻavasegaga faʻatusatusa o le auala e faʻapipiʻi ai kamupani vaalele i luga o metotia taua i tagata faʻatau e aofia ai: faʻatinoga i le taimi, faitioga a tagata faʻatau, teena le ulufale atu ma le faʻaogaina sese. taga. O le tausaga talu ai na maualuga ai le Virgin America i le tulaga tutusa i le tausaga muamua na agavaa ai mo le AQR, lea e na o kamupani vaalele e maua ai le itiiti ifo i le 1 pasene o tupe maua a le atunuu.
“Ua fa’amamaluina ma fa’amaualuga i matou ua toe maua le tulaga maualuga i le Va’aiga Tulaga Aulelei – o se fa’avasegaga fa’aaloalogia e fa’avae atoa i fua fa’atatau ma fua fa’atatau – mo le tausaga lona lua sa’o,” o le tala lea a le Ofisa Sili o Pulega a Virgin America Steve Forte. “I le avea ai o se kamupani vaalele talavou, o la matou sini mai le aso muamua o le toe faʻaleleia o vaalele mo le sili atu. Ua fa'aalia e le matou 'au e fa'aopoopo i le fa'afouga fou, fa'ailoga fa'ailoga ua matou iloa ai - matou te galulue malosi fo'i i aso uma e fa'atino se fa'agaioiga lelei ma fa'atino a matou folafolaga i malo."
Faʻatasi ai ma le auʻaunaga faʻapitoa faʻapitoa, mamanu matagofie ma le tele o mea fou, ua maua e Virgin America le tele o faʻailoga tau pisinisi talu mai le faʻalauiloaina o le auaunaga i le 2007. Virgin America e ofoina atu malo faʻalelei, faʻatekonolosi vaalele vaalele faʻatasi ma nofoa faʻapitoa, vaʻavaʻa i totonu. -WiFi lele, fa'amalama saini, fa'aola eletise e lata ane i nofoa ta'itasi ma le faiga fa'afiafiaga a le Red ™. O le Red ™ platform e ofoina atu malo i luga o vaalele uma a Virgin America a latou lava nofoa pito i tua, ma ata tifaga e 25, TV ola, Google Maps fegalegaleai, taaloga vitio, se faletusi pese e 6,000 ma se lisi e manaʻomia, lea e mafai ai e tagata faʻasalalau ona oka se cocktail poʻo se meaʻai mai. o latou nofoa i so'o se taimi i le va'alele.
I le faaopoopo atu i le Main Cabin o loʻo ofoina atu nofoa paʻu faʻaleaganuʻu faʻatasi ma se faʻaoga loloto, sili atu le mafanafana, o le Vasega Muamua a le kamupani vaalele e ofoina atu nofoa paʻepaʻe paʻepaʻe ma le 55 inisi o le pitch, 165 tikeri o le taoto ma le lumbar massagers. Ole filifiliga ale Autu o le Cabin Select e ofoina atu le 38-inisi o le pitch, mea'ai e leai se totogi ma cocktails, se pasi avanoa uma i mea fa'asalalau, talone fa'apitoa i luga ole ulu ma fa'amuamua siaki-i totonu / ulufale. I le 2012, na tatalaina ai e Virgin America lona potu malolo muamua o le malaevaalele, The Loft i LAX, ma faʻasalalau faʻaleleia atili i lana polokalame Elevate frequent flyer - e aofia ai tulaga tulaga.
Talu mai lona faʻalauiloaina 2007, ua fausia e Virgin America 2,700 galuega ma faʻalauteleina lana fesoʻotaʻiga e aofia ai San Francisco, Los Angeles, Niu Ioka, Newark, Washington DC (IAD ma DCA), Las Vegas, San Diego, Seattle, Boston, Fort Lauderdale, Orlando , Dallas-Fort Worth, Los Cabos, Cancun, Chicago, Puerto Vallarta, Palm Springs (taimi), Philadelphia, Portland ma Austin.
OA MEA E AVEA MAI LENEI TUSI:
- The Red™ platform offers guests on every Virgin America flight their own seatback screen, with 25 films, live TV, interactive Google Maps, videogames, a 6,000 song library and an on-demand menu, which allows flyers to order a cocktail or snack from their seatback any time during a flight.
- “We’re honored and proud to have once again secured the top spot in the Airline Quality Rating – a venerable ranking that is entirely based on objective and quantifiable measurements – for the second straight year,”.
- Our Teammates have shown that in addition to the innovative, award-winning guest experience we’re known for – we also work hard every day to run an excellent operation and deliver on our promise to guests.
