O le FCM Travel Solutions, o loʻo i ai i totonu o le 95 atunuʻu i le lalolagi atoa, ua faʻaiʻuina i le 2018 maualuga ina ua maeʻa ona faʻaigoaina o le World Leading Travel Management Company i le World Travel Awards mo le lona valu tausaga sosoo.

O le World Travel Awards e faʻamanatuina ma tauia le silisili i vaega uma o le lalolagi femalagaaiga ma tagata tafafao maimoa pisinisi ma ua faʻailoa mai o le faʻamaeʻaina sili femalagaaʻi. O faʻailoga e palotaina e tagata femalagaaʻi ma tagata tafafao maimoa mai turisi i le lalolagi atoa, ua latou amanaʻia le naunautaʻiga i le lelei silisili FCM na faʻaalia i le tuanaʻi 12 masina.

Sa vevesi le tauvaga, ma FCM faʻasaga i le American Express Global Business Travel, BCD Travel, Carlson Wagonlit Travel ma Corporate Travel Management o loʻo tauva uma mo le ulutala "World Management Travel Company."

Marcus Eklund, Global Managing Director, FCM na faʻaalia: "Ou te matua mitamita lava i sao faʻatasi a paaga uma a le FCM i lenei ausia. O le naunautaiga ma le tautinoga a o tatou tagata o le fatu lea e avea ai i tatou ma faalapotopotoga manuia. E le o se mea itiiti le ausia o lenei taui ma e faʻaalia ai le faʻaauauina o le tautinoga a le FCM i le tuʻuina atu o auaunaga faʻataʻitaʻi i a matou tagata faʻatau.

O le faʻailoga na faʻamavaeina i seisi tausaga o le maoaʻe o le tuputupu aʻe ma le fou mo le FCM ma nisi tupe faʻafaigaluega i le faʻaleleia atili o tekonolosi, oloa ma gaioiga. E aofia ai:

– Le fa'alauiloaina o Seeqa, ose fofo fou fa'amaumau i luga o le initaneti i UK & Europa lea e maua ai e tagata femalagaa'i ma tagata fai tusi le avanoa i filifiliga e le mafaatusalia femalagaiga ma galuega fa'atino a'o fa'apotopotoina mea fa'apitoa a le GDS, non-GDS ma le FCM i totonu o le si'osi'omaga o femalagaiga pisinisi. Fausia i luga o le Amadeus cytric platform, Seeqa e mafai ai e le FCM ona atiaʻe se faʻafanua faʻapitoa mo le gafatia o le faʻavae e aofia ai le tuʻufaʻatasia o mea faʻatekonolosi a le FCM ma mea faʻapitoa.

- I totonu o Amerika, faʻaopoopo faʻaopoopo i le FCM faʻamatalaga lipoti faʻapitoa, ClientBank, aemaise lava le atinaʻeina o 'Connectors' e mafai ai ona tuʻufaʻatasia seti faʻamatalaga eseese i totonu o se tasi faʻamatalaga atamai pisinisi. O lona uiga e mafai e le FCM ona tu'uina atu i tagata fa'atau ni fa'amatalaga sili atu i tupe fa'aalu pisinisi. E mafai fo'i e tagata fa'atau ona fa'atusatusa eseesega i le va oa latou tupe fa'aalu ma le FCM ma isi tau o femalagaiga ma tupe fa'aalu. O vaega o lo'o taula'i i ai Feso'ota'iga o: Femalaga'iga & Tupe Fa'aalu, Fa'amatalaga Fa'atonu Fa'ama'i Tulaga Mata'utia, ma Au'aunaga Fetufa'i Ti'eti'e.

– Le fa'asalalauina i Aferika i Saute o le FCM fou fou fa'atekonolosi platform FCM Connect, o se su'esu'ega fou o le isi augatupulaga feso'ota'i feso'ota'iga meafaigaluega femalagaa'i e tu'uina atu i tagata fa'atau se punaoa femalagaiga atoatoa ma suia ai le poto masani o le tagata fa'aoga, pe tusi tusi, tagata malaga po'o le pule. O le faitotoa i le FCM Connect o le 'HUB', lea e feso'ota'i ai le tagata fa'aoga i meafaigaluega fa'akomepiuta a le FCM e valu tu'ufa'atasia ma fofo sili atu lona tolu mai le fa'atagaga ma le fa'atonuga a'o le'i malaga, i le lipotia ma le sailiga o tagata malaga.

- Le faʻalauiloaina o Savi i Ausetalia, o se isi augatupulaga faʻapipiʻi meafaigaluega i luga ole laiga e manaʻomia ai musumusuga mai le sili ona lata mai i le atamai faʻapitoa. Savi ua fausia i luga o se faavae o le malamalama tulaga ese o maketi ma le malamalama o tagata faaaoga. O lenei oloa fa'akomupiuta i luga o le initaneti o lo'o fa'aalia ai galuega fa'apitoa e pei o fa'aoga tagata fa'aoga mo tagata femalagaa'i, tagata fai tusi ma pule, ma mea e sili atu ona lelei femalagaa'i e na'o le pisinisi a le FCM.

I le 2018 FCM's ground-broken Smart Assistant mo Mobile 'Sam' na faalauiloa i se isi 50 maketi i Europa, Asia, ma Latina Amerika. Ua faʻafefiloi e Sam le palu faʻatasi o le Artificial Intelligence ma le poto o le au faufautua femalagaaʻi a le FCM e tuʻuina atu i tagata faimalaga pisinisi ni faʻamatalaga faʻapitoa e uiga i la latou malaga e ala i se talanoaga e faʻavae i luga oa latou masini feaveaʻi. Na faʻatupeina foʻi e le FCM ni faʻaopoopoga faʻaopoopo ia Sam e aofia ai ma se vaega fou o le Tiute o le Vaʻaiga lea e iloa ai le mea o loʻo iai le tagata ma faʻaoso ai le mataala pe a ono aʻafia le tagata malaga i se mea lata mai, ma le Sam Community - o se chatbot na fesoasoani i le 'community' mo pisinisi. tagata faimalaga tagata faʻaoga e faʻasoa fesoasoani ma fautuaga.

O loʻo tumau pea le taʻimua a le FCM ile 2018 atoa ile unaʻia ole atinaʻe o tekonolosi e tusi ai le IATA's New Distribution Capability (NDC) vaalele i totonu ole vaega faʻalapotopotoga ile lalolagi atoa. Ua faʻaigoaina FCM o se paʻaga faʻalauiloa mo le lalolagi tekonolosi kamupani sapre o le galulue faʻatasi a Sabre 'Beyond NDC'. FCM o le a auai ma Saber i le taliina gaioiga faʻagasologa, tuʻufaʻatasia ma suʻesuʻeina o se faʻaiuga NDC fofo e faʻamalieina ai tagata faʻatau manaʻoga. Ma i EMEA ma Asia, FCM o le muamua femalagaaʻi kamupani kamupani e paʻaga ma Amadeus i le atinaʻeina o le tekonolosi tautua NDC-X Polokalama. Ua maeʻa ona galulue faʻatasi FCM ma kamupani vaʻalele autu e faʻataʻitaʻi le tuʻufaʻatasia o mataupu NDC i le Amadeus 'Selling Platform Connect solution i le 2019.

O le faʻailoga o le Leading Travel Management Company i le lalolagi atoa ua maeʻa maeʻa le tausaga o manumalo i le FCM i le tausaga e pei ona taua i lalo:

Aferika's Leading Business Travel Agency
Asia's Leading Travel Management Company
Australasia's Leading Travel Management Company
Europa's Leading Travel Travel - Kamupani
Mekisiko ma Amerika tutotonu o le taʻimua o femalagaaiga Kamupani
O le Middle East's Leading Travel Management Company
North America's Leading Travel Management
Amata a Amerika i Saute o loʻo avea ma taʻitaʻi pulega femalagaaʻi