Ua faalauiloa mai nei e le United Airlines, Jake Cefolia, ua siitia lona tulaga e avea ma sui sui sinia o le Worldwide Sales. O se taʻitaʻi tuai o faʻatau atu, o le a nafa ma le faʻatonutonuina o taumafaiga a le 'au o 725 faʻatau polofesa o loʻo faʻatautaia le faʻatauina atu o polokalame, tautua, faʻafesoʻotaʻiga ma tupe maua ma faʻapotopotoga, kamupani faʻatautaia femalagaaʻiga ma tagata tufatufaina i le lalolagi atoa.
Cefolia sa i ai ma United talu mai 2007, talu ai nei galue o le sui peresitene o Sales mo Amerika. I lenei matafaioi, na ia vaʻaia faʻatau mo le Amerika Tele, Kanata ma Latina Amerika faʻapea foi ma le Vaega o Faʻamatalaga a le Lalolagi. Sa galue foi o se sui peresitene o le Atlantic ma le Pacific Sales, o le pule faatonu o le Global Account Account Division ma o le pule faatonu mo United's Pacific region, e faamautu i Hong Kong. Ae le i auai i United, na ia umia eseese faʻatau taʻitaʻi matafaioi i Northwest Airlines ma British Airways.
O Cefolia o le a lipoti atu ia Scott Kirby, peresitene o United, ma amata ai lana matafaioi fou i le aso. Na ia suitulaga ia Dave Hilfman, o le na faalauiloa i le amataga o lenei tausaga ana fuafuaga e litaea. Hilfman o le a faʻaauau pea ona tautua i se faufautua tulaga i le faaiuga o le 2018.
"I le sili atu ma le 35 tausaga i le galuega, ua faʻamautuina ai e Dave se talatuu mo lona faʻamaoni i tagata faʻatau ma paʻaga, ma ua matou laki ua maua o ia i le United au," fai mai Kirby. "I totonu o Jake, o loʻo iai le matou taʻitaʻi ma lona faʻataʻitaʻia lona agavaʻa e atiaʻe ni fesoʻotaʻiga taua ma faʻalapotopotoga tuʻufaʻatasia ma ofisa faʻasalalau femalagaaʻi i le lalolagi atoa ma ia faʻaosofia ma faʻaauupegaina le au faʻatau e faʻaoʻo mai ni faʻaiuga maoae e pei ona latou faia i lenei tausaga. O le faʻatau atu ose matagaluega taua tele e fesoasoani e faʻatuputeleina lo matou tuputupu aʻe, ma tupe maua a le aufaigaluega e faʻalua numera ile tausaga ile tausaga atoa, ma Jake i le foe, o United ua tulaga lelei e saili pea avanoa e faʻafetaui lelei ai manaʻoga o tagata faipisinisi o aso nei. "
"O se faʻaaloalo mo aʻu le fausiaina i luga o le faavae malosi ua faʻavaeina e loʻu muamua ma laʻu uo, Dave Hilfman," o le tala lea a Cefolia. "O loʻo ou vaʻavaʻai atu i luma e faʻaleleia a matou taulaga mo tagata fou ma faʻamaoni kamupani faʻasalalau ma kamupani femalagaaʻi o soʻo se ituaiga, faʻafaigofieina le faʻagaioiga o femalagaiga ma faʻaleleia atili mea faigaluega ma tekonolosi matou te saunia."
Na faʻauʻu Cefolia mai le Embry-Riddle Aeronautical University ma le tikeri i le pulega.
